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Frequently asked questions

Delivery cost and timing

Within Australia: Free

New Zealand: $15

Your playhouse is ready to be dispatched within 2 business days of receiving payment. It will be posted to you via express post, which means overnight delivery to most places within Australia and I can track its progress to ensure it reaches you successfully.

Payment

Payments are accepted by credit card, Paypal account, bank transfer and layby.

Purchases from our online shop use the secure Paypal system to accept payments via credit card or your PayPal account (if you have one). If you would prefer to pay via bank transfer or layby, then email me directly with your order and I'll get straight back to you.

Guarantee

Your playhouse comes with a 30-day, 100% money back guarantee. Just send it back unused and undamaged for a full refund of your purchase price and postage cost.

Can I wash it?

Yes! If it gets a bit grubby you can just throw it in a cold machine wash. It’s the equivalent in volume to about 1.5 queen size flat sheets, so will fit easily into your machine. You can’t tumble dry it, so either hang it on the line or simply put it over your table. Propping it up by inserting something like your dish rack in between the top of the table and the cubby will let more air circulate and dry it more quickly.

What age range is a table cubby house suitable for?

Your table cubby house is ideal for kids aged 18 months to 6 years, mainly because they’re small enough to comfortably play under a table (but bigger kids are often happy to have their own private hideaway for reading or thinking, too).

How big is it when folded up?

Your playhouse comes in a matching storage bag, which measures approximately 30cm wide, 40cm long and 5cm high when it has the playhouse folded up inside it. It’s a very neat little package for popping away between uses.  

When your playhouse is on your table, you can put a cushion insert inside the bag to make a matching cushion to go inside the cubby. Inserts are available from a local crafts store such as Lincraft or Spotlight.

Where are the cubby houses made?

I have a wonderful, small, family-owned and run manufacturer making the playhouses for me. They are located in Sydney and so I am very proud to confirm that my playhouses have been dreamed, designed and sewn entirely in Australia.

Still have a few questions before you order? We’re here to help.

“I’d love to personally answer any questions about the My Playhouse Adventures fabric playhouses. If your question isn't answered here, then please click here or email me on kirralee@myplayhouseadventures.com to send your question right to me!” Kirralee